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Finance and Technology Questions?	February Stats
Sticker Purchase Reminder	Membership Renewals

Always check the website calendars for the most updated play information. 

Finance and Technology Questions

Well over 98% of member's payments for sticker cards, rating clinics and membership renewals are entered readily by members and processed immediately by our credit card payment processor.  But with a new system (and a new payment processor), sometimes there are a few idiosyncrasies that give a few of us a bit of grief.  So we've set up a new website page to provide you with some tips when navigating the credit card payment screen on our system.  It is called the Finance and Technology FAQ page. You must be logged in as member to see the contents of this page. 

February Stats

  - including membership numbers by level

In the following tables, we report player attendance in terms of court capacity, which is the number playing on the courts at any one time. For example, if 16 players show up at Red Willow, which has a court capacity of 8, we divide the 16 by 8, convert the answer of 2 to a percentage (200%), and report the attendance as "200% of court capacity."  As a second example, a venue with 3 courts has a court capacity of 12, and if 18 show up to play, then the attendance is 18/12 = 1.5 or 150% of court capacity.

These are monthly averages; attendance on any particular day may be above or below these averages.

Most Crowded Indoor Play (Most Social Time!)

Rank	Average Attendance	Venue	Day/Time	Level
1	184% of court capacity	Red Willow	Fri 9am	All
2	169%	Red Willow	Fri 11am	Mens
3 (tied)	150%	Red Willow	Mon 9am	All
3 (tied)	150%	Red Willow	Thu 11am	Wom 3.0+
3 (tied)	150%	North Pointe	Mon 11am	3.5+

Least Crowded Indoor Play (Most Play Time!) - excluding Reserved Play and Clinics

Rank	Average Attendance	Venue	Day/Time	Level
1 (tied)	58% of court capacity	Bertha Kennedy	Fri 6pm	2.0-2.5
1 (tied)	58%	Sturgeon Hgts	Sun 9am	3.5+
3	83%	Sturgeon Hgts	Sun 9am	3.0+
4	88%	Sturgeon Hgts	Tue 6pm	3.0+
5	90%	Bertha Kennedy	Sat 12:30pm	3.0

Other Interesting Stats

91	Play and training sessions this month, excluding rating clinics and beginner's lessons
1129	Member-plays at the above sessions
7	Visitor-plays at the above sessions
0	Rating clinics this month (0 players)
21	Ratings clinics since May 1
258	Players rated by your club since May 1
620	Club members as of Feb 29 (631 as of Mar 5)

Open this file to see our membership numbers by level:  Membership PIe Chart 2020-03-06.pdf

Sticker Purchase Reminder

   

Returning snowbirds and others - please note!  It can take up to three weeks to have your ordered sticker card arrive in the mail, particularly if your order is placed right after the fulfillment process Marion so diligently carries out every week, and if Canada Post takes another two weeks.  Of course, Canada Post is usually quicker than that for local deliveries, but occasionally they are not.  And we won't even mention the delay related to you checking your mailbox, because you do that every day right? (I know, I don't either.)   In any case, thanks Marion for all you do!

If you run out, don't panic!  All our friendly members will sell you a sticker for $3.35 (or $4.00 if you only have loonies and toonies.) Always round up folks!

Membership Renewals 

Renewal reminders went out to all members on March 2. If you didn't get yours, check your junk mail folder.

You have until May 1 to  renew your membership, and you will get at least one more automated reminder if you haven't renewed by about April 20.  On May 2, unpaid memberships will lapse without further notice -- you don't want to get too many emails do you?

We hope you stay and come out and play more this year than ever before. 

Until the next time, "Keep your paddle up!"